Another cornerstone of the successful relationship between SE Tylose and Hosokawa Micron is dependability. "The mechanical components of the Nauta mixers are very reliable, and we receive good support from the Hosokawa Micron specialists during our annual maintenance work. Moreover, whenever any unforeseen problems or incidents have occurred at any stage during planning, development, implementation or operation, we have always experienced Hosokawa Micron to be very ready and willing to help. This has resulted in a relationship built on mutual trust and understanding," states Leuschner.
Hosokawa Micron's Teekman responds: "One of the benefits of such a long-standing partnership is that we know one another so well. Over the years, we've gained an in-depth understanding of SE Tylose's needs, processes and their equipment requirements. In return, they know what we're capable of, and that we deliver on our promises."
Innovation is yet another factor that connects the two companies. "Our product portfolio is designed to meet current and future needs of business and society. Our innovative products help to make life better, and scientists in our industry-dedicated application labs are continuously developing new solutions tailored to customer requirements," comments Leuschner. "Needless to say, there is a high level of technical expertise within Hosokawa Micron. We have benefited from the company's ongoing R&D progress over the years. We particularly appreciate the support we receive at their in-house Test & Development Centre," continues the Senior Planning Engineer.
Two more mixers
In 2021, SE Tylose decided to expand the pharmaceutical and food production at the Tyloshin2 plant. "Due to our good experience in the past, we commissioned another two small Nauta mixers from Hosokawa Micron for this expansion," states Leuschner. "I officially retired from SE Tylose in July 2022, but I am continuing to support the company during this project, which is expected to be completed by the end of May. Providing that Hosokawa Micron sustains the current high level of professional competence, technical innovation, maintenance and support, I expect the relationship between our two companies to continue long into the future," he concludes.